Swinton Insurance Refunding 480,000 PPI Policies

The FSA(Financial Services Authority) has fined Swinton Group Ltd, the insurance broker, £770,000 for failings in the sales process of their single premium payment protection insurance.
After discussions with the the FSA, Swinton has also agreed to offer refunds to over 350,000 customers who paid for the PPI.
The FSA have found that Swinton’s PPI(Payment Protection Insurance) sales process was flawed. Swinton have been found to have unacceptable levels of non-compliant sales through including PPI automatically in their insurance quotes without first establishing a customers interest or need for the PPI cover. (more…)

